Thank you for shopping with Ishraq. We are committed to delivering your order as quickly and efficiently as possible. Please read our Shipping Policy carefully before placing an order.
Orders are processed within 1–3 business days after payment has been successfully received.
Orders are not processed or shipped on weekends or public holidays.
During peak seasons, promotions, or holidays, processing times may be slightly longer.
Estimated delivery times are as follows:
Standard Shipping: 3–7 business days
Express Shipping: 1–3 business days (where available)
International Shipping: 7–21 business days (depending on destination)
Delivery times are estimates and are not guaranteed.
Shipping charges are calculated at checkout based on the destination, shipping method, and order weight.
From time to time, we may offer free shipping on qualifying orders. Any applicable minimum purchase amount will be displayed during checkout.
Once your order has been shipped, you will receive a confirmation email containing your tracking number (if available), allowing you to monitor the status of your shipment.
We currently ship to the locations listed during checkout. Some products or destinations may have shipping restrictions due to local laws or carrier limitations.
For international orders, customers are responsible for any customs duties, import taxes, or additional fees imposed by their country's customs authorities. These charges are not included in the product price or shipping cost unless otherwise stated.
While we work with reliable shipping partners, delays may occasionally occur due to weather, customs inspections, carrier issues, or other circumstances beyond our control.
If your order appears to be lost or significantly delayed, please contact us and we will assist you in working with the shipping carrier.
Please ensure your shipping address is accurate before completing your purchase.
We are not responsible for delays, lost packages, or additional shipping costs resulting from incorrect or incomplete shipping information provided by the customer.
If your order arrives damaged:
Inspect the package upon delivery.
Take photographs of the damaged packaging and products.
Contact us within 48 hours of receiving your order.
We will review the issue and work toward an appropriate resolution.
If a delivery cannot be completed because no one is available to receive it or the address is incorrect, the shipping carrier may attempt redelivery or return the package to us. Additional shipping charges may apply for reshipment.
We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with an updated effective date.
If you have any questions about this Shipping Policy, please contact us:
Ishraq
Email: alihamzag1329@gmail.com
Phone: 03203698297